SayoFAQ
Frequently asked questions about Sayo.
- What is Sayo?
- Sayo is an English speaking app: learn real phrases (chunks), review them just before you forget, and talk with an AI assistant by voice.
- How long should I study each day?
- You choose 5, 10 or 20 minutes a day and the app fits the lesson to it: listen and repeat, quick recall, then a conversation with the AI (AI conversation is on paid plans and the 3-day trial).
- Is there a free trial?
- Yes. You get the full app for 3 days; afterwards you can keep using the Free plan (review and one topic) or upgrade to Pro.
- How do I pay?
- Payment goes through the App Store or Google Play using your store account. The final price is shown in the store when you subscribe.
- How do I cancel?
- You can cancel at any time in your App Store or Google Play subscription settings. Your plan stays active until the end of the paid period.
- Can I get a refund?
- Refunds are handled by the App Store or Google Play under their policies. Request one directly in the store; contact us if you need help.
- How are my voice recordings used?
- Your voice is only used to recognise speech and give feedback on your practice. You can ask us to delete your account and data at any time.
- Can parents follow their child’s progress?
- Yes. A parent can link to the child’s account and see a weekly learning report. See the page for parents for details.
- Can the AI mishear me?
- It can. Speech recognition is not perfect, especially with background noise. Sayo does not replace a teacher for writing or academic reading.
- Where do I contact support?
- Email the contact address at the bottom of the page and we will reply as soon as we can.